Welcome to the Heramb Enterprises website. By accessing or using our website, products, and services, you agree to comply with the following Terms and Conditions. Please read them carefully before proceeding.
General Terms
- Acceptance: By using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
- Eligibility: You must be at least 18 years of age to use our website or make purchases.
- Changes to Terms: Heramb Enterprises reserves the right to modify these Terms and Conditions at any time. Updated terms will be posted on this page, and your continued use of the website constitutes acceptance of the revised terms.
Use of the Website
- Accuracy of Information: While we strive to provide accurate and up-to-date information, we do not guarantee the completeness or accuracy of content on the website.
- Prohibited Activities: You agree not to engage in activities that may:
- Disrupt or interfere with the website’s functionality.
- Use the website for illegal purposes.
- Attempt to gain unauthorized access to our systems or data.
Products and Services
- Product Descriptions: We make every effort to describe our products accurately. However, slight variations in color, size, and specifications may occur.
- Pricing: All prices are subject to change without notice. Prices listed on the website are exclusive of taxes and shipping costs unless stated otherwise.
- Orders:
- Orders are subject to acceptance and availability.
- Heramb Enterprises reserves the right to cancel or refuse any order at its discretion.
- Customization: For customized products, clients must provide clear and accurate specifications. We are not responsible for errors due to incorrect or incomplete information provided by the client.
Payment and Billing
- Payment Methods: We accept payments through authorized methods specified on our website.
- Payment Terms: Full payment is required at the time of order placement unless otherwise agreed upon.
- Billing Accuracy: You agree to provide accurate and complete billing information. Any discrepancies may result in order delays or cancellation.
Shipping and Delivery
- Delivery Timeline: Estimated delivery timelines will be provided at the time of order confirmation. Delays may occur due to unforeseen circumstances.
- Shipping Costs: Customers are responsible for shipping charges unless stated otherwise.
- Risk of Loss: The risk of loss or damage passes to the customer upon delivery of the goods.
Returns and Refunds
- Return Policy: Customized products are non-returnable. For standard products, returns are accepted within 7 days of delivery, provided the item is unused and in its original packaging.
- Refunds: Approved refunds will be processed within 10 business days. Shipping costs are non-refundable.
- Damaged Goods: If a product arrives damaged, notify us within 48 hours to arrange for a replacement or refund.
Limitation of Liability
- No Warranty: Heramb Enterprises provides its products and services “as is” without any warranties, express or implied.
- Liability Cap: Our liability is limited to the value of the product purchased. We are not responsible for indirect, incidental, or consequential damages.